Moanalua Elementary your photo day is Sunday, Nov 7 & 14.

Your make up day is TBA.

Your photos are expected to be delivered during the week of 10/25.

This bulletin board has been updated on 10/5/21

 

Q: How do I see my photo before I order it?

A: We do not offer previews.  Make your purchase and if you are not satisfied, return your package for a refund.

All returns must be made 7 days after receiving your package.

 

Q: Your order forms says no checks. What if I pay with a check?

A: Your check will be returned to you and no order placed. We are firm about this.

 

Q: My online order is wrong. More packages were added and I paid for the wrong amount.  How do I get a partial refund?

A: Contact us here for a cancellation on your whole order. As a part of our secure payment system we do not have 

access to your personal bank information, so we are unable to give you a partial refund. What we will do is cancel your transaction 

and you need to go in and make another purchase. 

 

Q: When will we get our photos?

A: Your photos will be delivered to your school 3-4 weeks after your photo day. Look here for updates and announcements. We will announce when distribution will take place after we have confirmed dates. We are making our best effort to deliver your photos before Winter Break.

 

Q: What if I don't like my photos? 

A: You may return your package to us on your make up day. You may either pay $5 to do a reshoot and we will

give you the same photo package that you have ordered. Or, return your package and we will give you a 100% refund.

 

Q: When is the last day to order photos?

A: Deadline to order is 12/17. You will receive your photos in January when you return to school.