Makakilo Elementary your photo day was Sept 29, 2021

Your make up day is Nov 10.

Your photos are expected to be delivered during the week of 10/25.

This bulletin board has been updated on 10/5/21

 

Q: How do I see my photo before I order it?

A: We do not offer previews.  Make your purchase and if you are not satisfied, return your package for a refund.

All returns must be made 7 days after receiving your package.

 

Q: Your order forms says no checks. What if I pay with a check?

A: Your check will be returned to you and no order placed. We are firm about this.

 

Q: My online order is wrong. More packages were added and I paid for the wrong amount.  How do I get a partial refund?

A: Contact us here for a cancellation on your whole order. As a part of our secure payment system we do not have 

access to your personal bank information, so we are unable to give you a partial refund. What we will do is cancel your transaction 

and you need to go in and make another purchase. 

 

Q: When will we get our photos?

A: Your photos will be delivered to your school 3-4 weeks after your photo day. Look here for updates and announcements. We will announce when distribution will take place after we have confirmed dates.

 

Q: What if I don't like my photos? 

A: You may return your package to us on your make up day. You may either pay $5 to do a reshoot and we will

give you the same photo package that you have ordered. Or, return your package and we will give you a 100% refund.

 

Q: When is the last day to order photos?

A: Deadline to order is 12/17. You will receive your photos in January when you return to school.