Before you contact us please look at your schools pull down menu for a Q & A page.
In order to better communicate with you we have started a bulletin board
for your school.
If you are receiving an error ordering from your iPhone please try ordering from a laptop or desktop.
If you are ordering from a desktop and are receiving an error please try ordering using Google Chrome.
Lincoln Elementary your photo day was Sept. 24, 2021
Your make up date 11/17/21.
Class composites will be printed after your photo day.
This bulletin board has been updated on 11/2/21
Q: How do I see my photo before I order it?
A: We do not offer previews. Make your purchase and if you are not satisfied, return your package for a refund.
All returns must be made 7 days after receiving your package.
Q: Your order forms says no checks. What if I pay with a check?
A: Your check will be returned to you and no order placed. We are firm about this.
Q: My online order is wrong. More packages were added and I paid for the wrong amount. How do I get a partial refund?
A: Contact us here for a cancellation on your whole order. As a part of our secure payment system we do not have
access to your personal bank information, so we are unable to give you a partial refund. What we will do is cancel your transaction
and you need to go in and make another purchase.
Q: When will we get our photos?
A: Your photos will be delivered to your school 3-4 weeks after your photo day. Look here for updates and announcements. We will announce when distribution will take place after we have confirmed dates.
Q: What if I don't like my photos?
A: You may return your package to us on your make up day. You may either pay $5 to do a reshoot and we will
give you the same photo package that you have ordered. Or, return your package and we will give you a 100% refund.
Q: When is the last day to order photos?
A: Deadline to order is 12/17. You will receive your photos in January when you return to school.